Privacy Policy
Loyalty Program Policy: Our loyalty program rewards regular customers with points that can be redeemed for discounts and free services. Points expire after 12 months of inactivity.
Privacy Policy: We respect your privacy and will never share your personal information with third parties without your consent.
Health and Safety Policy: We maintain strict hygiene standards. If you have any health concerns or allergies, please inform us before your appointment.
Gift Voucher Policy: Gift vouchers are valid for 12 months from the date of purchase. They cannot be exchanged for cash and are non-refundable.
Product Return Policy: Unopened products may be returned within 14 days of purchase with a receipt. Opened products cannot be returned for hygiene reasons.
Children Policy: Children under 12 must be accompanied by an adult. We offer special services for children at discounted rates.
Late Arrival Policy: If you arrive more than 15 minutes late, we may need to reschedule your appointment or modify your service to fit the remaining time.
Payment Policy: Payment is due at the time of service. We accept cash, credit cards, debit cards, and mobile payment options.
Refund Policy: Services are non-refundable once completed. However, if you are not satisfied, please contact us within 48 hours and we will work to resolve the issue.
Cancellation Policy: Appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may be charged a cancellation fee.